Wombourne Funeral Services were presented with a Funeral Service Customer Care Award at their funeral home at Common Road, Wombourne.

The awards are based on responses to a national survey of clients who purchased a funeral prepayment plan.

The survey results showed that 100% of Wombourne’s clients were “very satisfied” with the service provided and 100% of those who responded said they would recommend the plan to someone else.

In the space for additional comments, one of Wombourne’s clients commented, “Excellent.”

“Funeral directors provide a very personal service but don’t always get the recognition they deserve,” said Penny Hubbard of Funeral Planning Services.  “We have worked with Wombourne Funeral Services since 2003 and we are delighted that they won this award.”

Caption for photograph attached:

John Cumiskey and Dawn Blackwell of Wombourne Funeral Services with their Customer Care Award.

NOTES

377 Funeral Directors participated in the Customer Satisfaction Survey and 45 awards were made.

For further information please contact

Beverley Murray-Wood bmw@funeralplans.co.uk Telephone 01508 532 632

John Cumiskey, Wombourne Funeral Services enquiries@wombournefuneralservices.co.uk Telephone: 01902 892635

Wombourne Funeral Services are also very active fund-raisers for Help for Heroes.  This year, they have raised £13,000 for the charity, making the total raised in two years £23,000.

Wombourne Funeral Services are proud to have carried out the funeral of Mr David Garbett who died in his cab. Today he was carried to his funeral on the lorry he operated, instead of a traditional hearse as a tribute from his boss & workmates.

Over 200 mourners turned out to give father-of-two David a fitting send off as his coffin arrived at Gornal Crematorium on the back his HGV followed by three Mercedes limousines and hearse, decked out with flowers.

Friends, family and colleagues lined up outside the chapel to await the coffin’s arrival. David, who was 42 and lived at Kingswinford, had driven trucks all his working life and his former employer Andy Freight Ltd in Lye donated an articulated lorry for the procession.

David suffered a fatal heart attack in his cab on April 1 after parking his lorry for the night following a journey to Sussex. He leaves wife Jennifer, aged 37, and sons Ricky, 15, and Luke, five.

After two years of searching for work in a jobs market he felt banished from, he was one of hundreds of people who advertised their skills in the Express & Star.

Twelve months on, he now drives a hearse for Wombourne Funeral Services, after being inundated with over 30 offers of work.

Mr Paul Spragg, who turned 54 on Wednesday, went to over 20 interviews – and no company could offer him a position!!!

After bosses at the funeral Directors read his plea in the newspaper, Paul settled on his completely new direction.

His advert in the paper read: “Ex-military man. Semi-retired, fit, intelligent driver with own vehicle, too many qualifications to list, seeks part-time employment. Will and can do anything.”

The father-of-one, who lives in Wombourne, said today he was doing well following the appeal. “Wombourne Funeral Services & Wombourne Memorials contacted me through reading my advert, and it’s what I wanted and the hours I wanted. I think the article had a big impact.”